CRS-32403 credit hours

Workplace Conflict Resolution

Conflict Resolution Studies · 3 hrs Lecture

Offering schedule: contact department

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CRS-3240 prerequisites

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CRS-1200Introduction to Conflict Resolution Studies

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Taking CRS-3240 is a prerequisite for 5 courses directly.

  • BUS-4440Contemporary Human Resource Issues
  • BUS-4450Motivation, Teams, and Power in Organizations
  • BUS-4470Psychological Health in the Workplace
  • BUS-4604Topics in Human Resource Management and Organizational Behaviour
  • CRS-4240Workplace Dispute Resolution System Design

Description

This course examines contemporary workplace issues, causes of workplace conflict and a variety of dispute and conflict resolution responses such as negotiation, conciliation, mediation, grievance procedures, and arbitration as well as tribunals such as labor relations boards and human rights commissions. Examination of approaches to conflict resolution in the workplace includes reference to such issues as violence, bullying, harassment, organizational culture, "constructive dismissal," and other workplace concerns.

Requisite courses

CRS-1200 or permission of the instructor [prerequisite(s)].

Lecture

From the 2026-27 undergraduate calendar. Always verify details on WebAdvisor or with an academic advisor before registering.